Privacy policy

Rayan Moving Service LLC (referred to as “Rayan Moving,” “we,” “us,” or “our” in this policy) is committed to protecting the privacy of our users. This privacy policy explains how we collect, use, and protect the personal information that we collect through our website, www.rayanmoving.com (referred to as “the website” or “our website”).

Personal Information We Collect

When you use our website, we may collect personal information from you. This information may include your name, email address, phone number, and zip code of your physical address. We collect this information through web forms on our website.

How We Use Your Personal Information

We use your personal information to provide you with the best user experience possible on our website. This may include providing customer support, responding to your inquiries, and sending you quotes. We may also use your personal information to improve our website and to ensure that we are providing you with relevant information. SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes

How We Protect Your Personal Information

We take the security of your personal information seriously. We use reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

Sharing Your Personal Information

We do not sell, rent, or share your personal information with third parties, except as described in this policy or as required by law. We may share your personal information with our affiliates, service providers, and business partners who provide services to us, such as website hosting, customer support, or analytics. These third parties are required to protect your personal information in accordance with this policy and applicable law.

Accessing and Controlling Your Personal Information

You have the right to access and control your personal information that we collect through our website. If you wish to access, correct, update, or delete your personal information, please contact our customer support team at (312)687-0764. We will respond to your request within a reasonable timeframe.


SMS Terms & Conditions

1. SMS Consent Communication:

The information such as Phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
 

2. Types of SMS Communications:

If you have consented to receive text messages from Rayan Moving, you may receive messages related to:

  • Appointment reminders/confirmations

  • Follow-up messages

  • Lab notifications

  • Post-visit instructions

  • Billing inquiries

 

3. Message Frequency:
Message frequency may vary depending on the type of communication. You may receive up to 10 SMS messages per week related to your ( case or request )
 

4. Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
 

5. Opt-In Method:

You may opt-in to receive SMS messages from Rayan Moving in the following way:
 

  • By submitting an online form I consent to receive conversational SMS/Text messages from Rayan Moving. You can reply "STOP" at any time to opt-out. Message and data rates may apply. Message frequency may vary, reply "HELP" for assistance, and learn more on our Privacy Policy ( https://www.rayanmoving.com/privacy-policy ) and SMS Terms and Conditions pages ( https://www.rayanmoving.com/privacy-policy ) 

 6. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
 

7. Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at info@rayanmoving.com
 

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

 8. Standard Messaging Disclosures:

Changes to this Privacy Policy

We reserve the right to modify or update this privacy policy at any time without prior notice. We will post any changes to this policy on our website, and the changes will be effective immediately upon posting. Your continued use of our website after the posting of changes to this policy constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at (312)687-0764. We will respond to your inquiry as soon as possible.